Elation Health

Elation Health’s EHR technology had grown by word-of-mouth for years, developing a cult following among physicians, but was not generally well known when they first brought on Uncommon Bold as a partner. Our initial brand strategy work quickly revealed the founders’ true dedication to primary care — rooted in their family’s own medical practice — and their devotion to crafting technology to support the physician-patient relationship. Elation didn’t need a new brand; they needed strategies to authentically grow, celebrate, and communicate the good work they were already doing.

Over the course of our more than five years working together, we have supported Elation through evolving their messaging and design, helped produce impactful primary care content, developed strategic partnerships with organizations including the AAFP, assisted with fundraising cycles, facilitated awards and events, and established and scaled their powerful media relations program.

Through every milestone, Elation has kept their brand values firmly centered — doubling and tripling their metrics while remaining true to their clinician-first mission. Elation recently reported that our partnership on public relations directly contributed to a more than 70% increase in unique website traffic and a 165% increase in leads compared to the previous year.

ROLES
Creative strategy
Brand development
Media relations

April 2019


Custom Photography

With Elation’s brand rooted in the reality of primary care clinicians, it was important to have imagery that reflected that world. We worked with photographers across the country, including our California-favorite Katheleen Sheffer, to capture a beautiful suite of images showcasing the daily life of primary care practices and the importance of the physician-patient relationship. This custom photo library was paired with premium content profiling the physicians and nurses at work, as well as put to use across presentations, social media, ad campaigns, and the website.  


Brand Wins


Earned Media

“Our efforts are paying off in spades, thank you!”

— Amanda Melander, Senior Vice President, Head of Marketing, Elation Health 

Creative Team

Uncommon Bold Team

Emily F. Peters, Brand Strategist Joanne lam, Creative Director, Designer, Developer Christina Vanvuren, Brand Strategy Consultant Linsey McNew, Senior Account Leader Amber Cooley, Project Manager, Researcher Sam Moore, Media Relations Kaitlin Rebella, Executive Content Lucy Sansom, Proofreader Kathleen Sheffer, Photographer

ElationTeam

Kyna Fong, Co-Founder, Chief Executive Officer Amanda Melander, Senior Vice President, Head of Marketing Sara Pastoor, MD, Senior Director of Primary Care Advancement Adam Farren, Former Head of Revenue & Operations